Participant

All participants will need to create a PlayHQ account to complete their registration for a competition. Once you’ve created and verified your account, you will log in with your email and password.

All participants will need to create a PlayHQ account in order to complete their registration for a competition. This ensures that the most up-to-date information is held within PlayHQ.

Non-players will also register within the PlayHQ system. Each Member Organisation has different requirements, so please contact your Club or Association.

Government vouchers can be redeemed at checkout.

Fees to off-set transaction costs are already included within the fees shown on PlayHQ at registration.

Each MO, Association and Club have different policies surrounding refunds. Contact your Club to discuss further. 

Currently, all registration payments must be made online. PlayHQ are looking toward offering alternate payment solutions to enable online instalment payments in 2022.

Association or Club

Custom questions can be used to collect data that you require to operate your competition. Responses can be downloaded from the Participants report.

Payments can be made online only with a credit or debit card. Associations can reduce their fees for individuals or groups by providing a voucher to the participant.

Associations and Clubs can produce vouchers to reduce the fees of players that they wish to offer financial support. 

Associations and Clubs will need to factor the transaction cost into their fees when setting up registrations within PlayHQ.

Existing Stripe accounts cannot be integrated with PlayHQ, so you will need to set up a new account. You can link your existing Association/Club bank details to your new Stripe account.

Each MO, Association and Club will have different policies surrounding refunds. Your MO will provide additional information to their associations and clubs.