1. TERMS AND CONDITIONS
a) You are the parent or legal guardian of the child or dependant being registered to participate in NetSetGo (Participant).
b) NetSetGo is a program developed by Netball Australia and delivered in cooperation with State and Territory Member Organisations and accredited clubs, associations, schools or community groups known as āCentresā.
c) You provide permission for your child or dependant to participate in NetSetGo on the Terms and Conditions set out in this document (Terms).
d) These Terms may be amended from time to time by Netball Australia by uploading updated Terms to the NetSetGo and/or Netball Australia website.
2. SAFETY OF CHILDREN AND YOUNG PEOPLE
a) Netball Australia is committed to promoting the safety of children and young people participating in NetSetGo. Netball Australia works with State and Territory Member Organisations and NetSetGo Centres to establish and maintain a child safe and child friendly environment for NetSetGo. This includes taking all necessary measures to ensure the safety of children involved in NetSetGo.
b) If you witness or have a concern regarding child abuse, you must report this to integrity@netball.com.au or to the NetSetGo Centre personnel. If you believe the child is in immediate danger, please call the police on (000).
3. REGISTRATION
a) In order to register your child or dependant for NetSetGo, you must complete the NetSetGo registration form and pay the fee specified in the form. The fee is made up of a Service Fee and a Goods Fee. The Service Fee is paid to the State or Territory Member Organisation that is responsible for coordinating the NetSetGo program at a Centre. The Goods Fee is paid to Netball Australia in return for your child or dependantās participant pack.
b) You warrant that your child or dependant will be between the ages of 4 and 12 (inclusive) when they participate in NetSetGo and you agree to provide evidence of your childās age if Netball Australia requests it.
c) Netball Australia will not process any registration that is incomplete, unclear, or is not accompanied by the relevant fee.
4. PARTICIPANT PACKS
a) In line with the current Woolworths NetSetGo registration process, your child or dependants participant pack must be selected at the point of the goods and services fee being paid in full, a description of pack entitlements can be found at https://netball.com.au/NetSetGo-Participants).
b) There may be unavoidable circumstances which mean that all or part of your order cannot be fulfilled. Where part of your order cannot be fulfilled you agree that Netball Australia may provide a replacement or equivalent product. Netball Australia will notify you as soon as possible by email or telephone if this occurs.
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5. CANCELLATION, REFUNDS AND TERMINATION Service Fee
Service Fee
a) Once your child or dependant has been registered for NetSetGo, questions regarding a refund of the Service Fee should be directed to your State or Territory Member Organisation.
Goods Fee
b) Netball Australia is not required to provide a refund of the Goods Fee or replacement of the participant pack if you change your mind about the participant pack or your childās participation in NetSetGo once the Goods Fee has been paid.
c) Netball Australia may accept a return of the participant pack and provide you with an exchange, refund or repair where: i. the products are faulty or are not of acceptable quality; or ii. the products are not fit for their intended purpose (please note that the products in the participant pack are designed for the purposes of wearing apparel and playing netball, and are not limited to use as part of NetSetGo); or iii. the product does not match the sample or our description (subject to item b)4(b) of these Terms).
d) Netball Australia may elect to return the product to its manufacturer to determine the nature of the problem. Netball Australia reserves the right not to offer an exchange, refund or repair where the fault is a result of misuse or neglect.
e) When returning a participant pack for the reasons outlined above, you will be asked for information that is relevant to your return, or to satisfy legislative requirements. If you do not provide this information, then we may be unable to process your return. A processing fee may be charged and return postage will be at your expense.
Cancellation and postponement
f) Netball Australia may change or terminate NetSetGo or any part of NetSetGo at any time, including (but not limited to) for health and safety reasons or if directed to do so by a government authority. If this occurs, Netball Australia is not required to provide a refund of the Goods Fee, as the participant pack is not limited to use in conjunction with NetSetGo. Questions regarding a refund of the Service Fee in these circumstances should be directed to your State or Territory Member Organisation.
g) Netball Australia may terminate your childās participation in NetSetGo at any time if it is reasonable and necessary to do so, including if your child or dependant engages in behaviour that breaches the Player Code of Conduct at Item 7 of these Terms.
6. COMPLIANCE WITH OUR POLICIES AND PROCEDURES
a) You agree to comply with, and ensure that your child or dependent complies with, the policies and procedures on the Netball Australia website and as notified to you (including Netball Australiaās Child Safety Policy, Member Protection Policy, Social Media Policy, Codes of Conduct and COVID-safe protocols), as well as any lawful and reasonable directions given to you by Netball Australia representatives and NetSetGo Centre personnel in relation to NetSetGo.
b) You also agree to comply with Netball Australiaās Terms of Use during the NetSetGo registration process.
7. PLAYER CODE OF CONDUCT
a) You must ensure that your child: i. plays within the spirit of netball and plays by the rules of NetSetGo; ii. shows respect to all people involved in NetSetGo (including other participants) regardless of their gender, race, ability, colour, religion, language, politics or national or ethnic origin; and iii. does not engage in conduct which discourages fairness, respect and diversity during their participation in NetSetGo (this includes bullying, harassment, and discrimination in respect of any person, including other participants).
8. PARENTS, GUARDIANS AND SPECTATORS CODE OF CONDUCT
a) You must: i. be present for the duration of any session or event that your child attends at a NetSetGo Centre. If you are unable to be present then you must ensure that there is another trusted adult (other than NetSetGo Centre personnel) that will oversee the child during the duration of the NetSetGo session or event; ii. ensure the safe transportation of your child to and from the NetSetGo Centre and accept all liability and costs associated with your failure to arrange for the prompt collection of your child after the designated finish time; iii. show respect to all people involved in NetSetGo (including Participants, parents/guardians and NetSetGo Centre personnel) regardless of their gender, race, ability, colour, religion, language, politics or national or ethnic origin; and iv. not engage in conduct which discourages fairness, respect and diversity during their participation in NetSetGo (this includes bullying, harassment, and discrimination in respect of any person).
b) In addition, you should: i. encourage your child or dependent to participate but do not force them; ii. focus on your child or dependentās efforts and performance rather than the overall outcome of the event; iii. encourage your child or dependent to always play according to the rules; iv. be a model of good sports behaviour for children to aspire to; v. applaud good play by all players; vi. never ridicule or put down a child for making a mistake or losing a game; vii. be courteous in your dealings with administrators, coaches, players and umpires; viii. follow any directions of a Netball Australia or State or Territory Member Organisation employee, volunteer or other authorised NetSetGo Program staff, including any request to modify your behaviour or to leave the premises following a breach of these Terms.
c) Serious or ongoing breaches of these Terms will not be tolerated. Those who breach these Terms risk being asked to leave the premises and/or being prohibited from attending the premises in future. d) If you witness or have a concern regarding child abuse, you must report this to integrity@netball.com.au or to the NetSetGo Centre personnel. If you believe the child is in immediate danger, please call the police on (000).
9. LIMITATION OF LIABILITY
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a) You understand that netball is a limited contact sport and that there are inherent risks associated with participation in NetSetGo, which may result in personal injury (even of a serious nature) to a Participant and that you fully accept and agree to bear those risks.
b) You agree not to bring any claim or proceeding against Netball Australia for any damage, loss or injury whatsoever that you or a Participant may suffer from participation in NetSetGo.
c) Netball Australiaās liability to you is limited (at Netball Australiaās election) to Netball Australia repaying any amounts paid by you under these Terms to Netball Australia or supplying or resupplying any NetSetGo services to which you are entitled in accordance with these Terms.
d) You authorise NetSetGo Centre personnel, in the event of any injury or illness, to obtain on your child or dependentās behalf and at your expense, any medical assistance, treatment and transportation as deemed necessary.
e) You understand that participants are entitled to certain insurance benefits in connection with NetSetGo. You understand that this insurance covers Participants only and does not cover parents, guardians or other people attending any activities that form part of NetSetGo. You accept that the level of cover provided to Participants is the level chosen by Netball Australia, is not intended to be comprehensive cover and does not include cover for expenses claimable from Medicare or the Medicare āGapā, which cannot be insured through personal injury insurance. These items may be claimable through private health insurance and it is recommended that you investigate your personal insurance needs and consider the benefits of obtaining relevant insurance, for example private health insurance and ambulance cover, etc. Questions about insurance benefits in connection with NetSetGo should be directed to your NetSetGo State or Territory Contact
f) You acknowledge that there is an unquantifiable risk of transmission of viral illness including COVID-19 associated with participation in NetSetGo and you have considered that risk and your and the Participantās personal circumstances, including any vulnerability that the Participant may have or that of persons whom the Participant will be in close contact with as a result of participation in NetSetGo. You acknowledge that COVID-19 may have very serious health consequences for a Participant participating in NetSetGo, and you acknowledge and accept these risks.
10. PHOTOGRAPHS AND VIDEOS
a) If, at the time of registration, you provided consent to Netball Australia, the Member Organisation, Association and/or Centre to take and use images or videos of your child's participation in NetSetGo (Content), such Content may be used by Netball Australia, the Member Organisation, Association and/or Centre in accordance with the consent provided in any manner consistent with the objectives of promoting and marketing the NetSetGo program, including on websites and social media channels.
b) If you did not provide the consent referred to at (1.a)a) at registration, you may provide consent at any other time in writing to the Centre.
c) You acknowledge and agree that no compensation or fees or reimbursement of costs are payable in respect of the use of any Content in accordance with (1.a)a) or (b).
d) If you did not provide the consent referred to at (1.a)a) or (b), no Content will be taken or used by Netball Australia, the Member Organisation, Association or Centre.
e) If there are specific cultural, personal or family sensitivities in relation the use of any Content for which consent has been provided, you must notify the Centre in writing as soon as possible following registration.
f) The collection, use, disclosure and storage of the Content will be managed in accordance with our Privacy Policy at https://netball.com.au/privacy-policy. (Privacy Policy). g) Guidance for parents and spectators on photographing children at sporting events can be found on the Play By the Rules website.
11. PRIVACY
a) Netball Australiaās Privacy Policy will apply to the collection, use, disclosure and storage of the personal information contained in the NetSetGo registration form.
b) Netball Australia and the relevant State or Territory Member Organisation will use the personal information collected from the NetSetGo registration form to process your registration and facilitate your childās participation in NetSetGo.
c) Netball Australia, the relevant State or Territory Member Organisation, and the relevant Suncorp Super Netball Team may also use or disclose this information in order to send you information or offers relating to NetSetGo or other netball-related programs or for research and development purposes or for other purposes as outlined in the Privacy Policy.