Terms of Use: Netball Live Pass Subscribers

We know you’re keen to start watching, but first here’s the legal stuff. It’s a good idea to have a read so you’re across how this sports offer works. 

To get this offer, you need to be a Telstra mobile customer with either a post-paid, pre-paid ($30+ active recharges) or a Telstra mobile broadband plan. Of course, you’ll also need a compatible device.

All Netball games live

You need to take up the sports offer by 31-12-17 using your device on the Telstra mobile network and you can keep watching until 31-01-18.

Your Passes can only be used in Australia. For more info, visit https://crowdsupport.telstra.com.au/t5/Netball-Live/Netball-Live-App-FAQs/td-p/434795

Now that wasn’t too boring, was it? If you’re still on board, start watching!

Terms of Use: 2017 Season Pass for Netball Live Pass

From 31 January 2017, All Telstra post-paid mobile, pre-paid mobile ($30+ active recharges) and mobile broadband customers are eligible. Data-free on the Telstra mobile network. Eligible customers can access an AFL Live Pass for the 2017 season (“AFL Season Pass”) a NRL Live Pass for the 2017 season (“NRL Season Pass”) and Netball Live Pass for the 2017 Season (“Netball Season Pass”) included as part of their plan.

Eligible customers can activate their Netball Season Pass until 31 December 2017 using their compatible Telstra mobile or tablet (as applicable) on the Telstra mobile network, download the Netball Live Official app from the app stores and follow the prompts.

The Netball Season Pass expires on 31 January 2018 and is only for use within Australia. Eligible Customers who activate the Netball Season Pass are also eligible to activate a NRL Season Pass and AFL Season Pass.

Outside Australia – The Netball Live Mobile app will live stream 2017 Suncorp Super Netball matches internationally to users who have a valid subscription through iTunes or Google Play. The Netball Live Mobile app will live stream the Quad Series, Constellation Cup and Fast 5 series matches internationally to users who have a valid subscription through iTunes or Google Play, excluding New Zealand users. The video is restricted to the mobile device screen size being used and cannot be casted on to a larger screen. Data charges apply.

Standard data charges apply when downloading the Netball Live Official app. Video data usage is unmetered within Australia for Eligible customers in respect of supported Telstra devices.

For compatible devices or more information, visit our FAQs on Crowdsupport.


Terms of Use: Netball Live Official App Subscribers (Apple App Store or Google Play Subscribers)

Apple App Store Subscribers

If you have an issue to resolve with your subscription, you should contact the Apple App Store.

Once you have purchased a subscription via the App Store you will be able to access premium content for a recurring fee of $2.99 per week, $12.99 per month, or $29.99 per year. You will be billed $2.99 every 7 days, $12.99 every month, or $29.99 every 365 days, until you cancel your subscription.

New customers can enjoy a free one week trial (data charges may apply) when they take up a weekly or monthly in app subscription. The In-App subscription made via Apple App Store can be cancelled at any point during or after the trial. The trial is not available to customers who have previously taken up an In-App subscription.

After the free one week trial period, you will be automatically billed $2.99 per week, $12.99 per month to your Apple App Store account, unless you cancel your subscription via the Apple App Store. If you do not cancel your subscription within the free trial period, recurring subscription charges will apply.

Your subscription will automatically renew unless auto-renew is turned off at least 24-hours before the end of the current period. To switch off your auto-renewal you need to open Settings on your Device, navigate to iTunes & App Store, and login to your Apple ID, where you can make changes to your subscription.

You will be automatically billed within 24 hours of the end of your current subscription period. The auto-renewal function may be turned off by going to the App Store or iTunes Account Settings after purchase. http://support.apple.com/kb/ht4098 .

Cancellation of your current subscription is allowed during your active subscription period.  Subscriptions cancelled during the subscription period aren’t eligible for a rebate or pro-rated charges, however, customers can continue to access their subscription, even after cancelling it, until the end of the subscription period they paid for.

When you purchase either a Weekly, Monthly or Annual subscription, your purchase is via the Apple App Store not with Telstra. If you have a billing issue to resolve, you should contact the Apple App Store.

When you subscribe to the Netball Live Official App Weekly, Monthly or Annual Pass, you agree, as the relevant mobile service account holder, to Telstra and its related bodies corporate collecting and using the location of your mobile handset to provide you with game coverage.

Google Play Store Subscribers

If you have an issue to resolve, with your subscription, you should contact the Google Play Store.

Access premium content for a recurring fee of $2.99 per week, $12.99 per month or $29.99 per year. You will be billed $2.99 every 7 days, $12.99 every 31 days or $29.99 every 365 days, automatically until you cancel your subscription.

You will automatically be billed within 24-hours of the current period. The auto-renewal function may be turned off by going to Google Play Store App > My Apps > Subscriptions after purchase.

http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2476088 .

Cancellation of the current subscription is allowed during active subscription period. Subscriptions cancelled during the subscription period aren’t eligible for a rebate or pro-rated charges, however, customers can continue to access their subscription, even after cancelling it, until the end of the subscription period they paid for.

When you purchase either a weekly, monthly or yearly subscription, your purchase is via the Google Play Store not with Telstra. If you have a billing issue to resolve, you should contact the Google Play Store.

Terms of Use: The Netball Live Official App

By downloading this application, you accept the following terms. If you don’t agree to be bound by these terms, you must not download this application.

Telstra’s agreement with Netball Australia restricts the display of some live match videos to the current screen size. Match highlights and match replays are available for viewing in full screen size.

Video is restricted to certain device sizes for individual games and in different regions around the world. When you subscribe to the Netball Live Official App Weekly, Monthly or Annual Pass, you agree, as the relevant mobile service account holder, to Telstra and its related bodies corporate collecting and using the location of your mobile handset to provide you with game coverage.

Standard data charges apply when downloading or using the Netball Live Official App. Video data usage is unmetered only for eligible Telstra customers.


Network Connectivity

This Application requires Network Connectivity to function properly. Please note that poor signal quality (dependent on your location and service provider) may slow down or prevent the Application from working at optimum speed. If you have concerns regarding the quality of your signal strength, please contact your mobile network service provider directly.


Unmetering

Standard data charges apply when downloading or using the app. Video data usage is currently unmetered only for certain Telstra customers in respect of supported devices.

Video data usage is only unmetered for the following Telstra services:

BigPond ADSL/Cable/NBN

Telstra mobile handsets / tablets with any Telstra SIM (excluding International Roaming)

Telstra Mobile Broadband (Dongles and mobile Wi-Fi hotspots) with any Telstra SIM (excluding BigPond Wireless Broadband and International Roaming)

Note: When accessing premium content, a connection charge may apply while accessing the live content server


Location Services

This Application requires location services to be enabled on your device to determine whether matches can be streamed to your location. Users located in New Zealand cannot live stream any matches of the Quad Series.


Multiple device compatibility

Multiple device compatibility allows your subscription to be shared across compatible devices linked to the unique Apple ID or Google ID. This is subject to the Apple App Store and Google Play Market rules and can be amended from time to time without warning.


Supported Devices

The current version of the Netball Live Official App is supported on the following operating systems and devices:

iOS -8.0 and above

iPhones:

iPhone 5C

iPhone 5S

iPhone 6

iPhone 6 plus

iPhone 6s

iPhone 6s plus

iPhone 7

iPhone 7 plus

iPads:

iPad 3

iPad 4

iPad Air

Android smartphones – 4.0 and above:

HTC One M8

HTC One M9

Samsung Galaxy S5 (G – 900i)

Samsung Galaxy S6

Samsung Galaxy S6 Edge

Samsung Galaxy Note 4

Samsung Galaxy Note 5

Sony Xperia Z3

Huawei P8 Lite

Google Nexus 5

Android Tablets – 4.1 and above:

Samsung Galaxy Tab S

Privacy

You agree:

  • Telstra may collect your personal information in accordance with our Privacy Statement, including in order to provide this service to you; and
  • Telstra may use and disclose your personal information in accordance with our Privacy Statement, including for any purposes necessary to provide you with this service.

A copy of our Privacy Statement is located at http://www.telstra.com.au/privacy/index.htm.

Full T&C’s available

The full Telstra terms are available in Our Customer Terms available at most Telstra shops or at http://www.telstra.com.au/customer-terms/home-family/telstra-mobile/bigpond-mobile-services/. Content you can access depends on your handset and coverage areas. Some content is provided by third parties. To the extent permitted by law we are not responsible for third party content and do not promise its accuracy, suitability or quality.